Electronic Data Interchange (EDI) enables businesses to share vital information with their trading partners in real time, no matter where they are in the world.
Before EDI, managing orders was a slow and error-prone process. A buyer would call a supplier to place an order, and the supplier would manually enter the details into their system to generate an invoice. Delays, typos, and miscommunication were common — and disruptions to the supply chain were almost guaranteed.
EDI changed everything by automating these steps. Using standardized protocols, businesses can now exchange data directly between their systems. A buyer creates a purchase order and sends it instantly to the supplier’s system. The supplier processes the order, generates an invoice, and updates shipping details — all automatically, saving time and reducing errors.
Here’s an example: Imagine a bookstore needs to order 50 copies of a bestselling novel. Without EDI, the store manager would call the publisher to place the order. The publisher would then manually record the request, enter it into their system, and send an invoice by email or fax. Mistakes could easily happen — like entering 15 books instead of 50 — or the process could be delayed by a missed call or a lost fax.
With EDI, the bookstore’s system sends the order directly to the publisher’s system. The publisher instantly processes the request, generates an invoice, and confirms the shipping details — all without any back-and-forth.
By automating processes like these, EDI speeds up transactions, minimizes errors, and keeps supply chains running smoothly.